Your security
is our priority

We are committed to providing a secure trading environment, with enhanced account safety and fund protection.

Platform Protection

Learn more about our safe and secure trading conditions and protection measures for a smooth trading experience.

Web attack protection

Our Web Application Firewall (WAF) protects our infrastructure and servers from web threats like SQL injection, XSS attacks, and blocks harmful traffic.

Trading platform fault tolerance.

Our DDoS protection offers you seamless order execution, 24/7 access to your Personal Area, swift deposits and withdrawals, and uninterrupted servers’ operations.

Zero trust approach

Our Zero Trust model assumes minimal trust for company IT components and includes features like user and device authentication, restricted access, and network monitoring.

Bug Bounty program

You gain an extra layer of security with our Bug Bounty program, where we invite external experts to examine our platforms and give reviews that help us improve our services.

Cybersecurity knowledge and skills

Our Information Security Team are continuously updated on security technology and upgrade their skills through workshops and certifications.

Payment protection

Read about our various premium payment security features to protect your payment transactions.

Seamless withdrawals

Our automatic withdrawal feature ensures that we process your withdrawal requests instantly, giving you access to your funds even on weekends. Promptness of payment depends on your selected payment method.

Segregated accounts

We safeguard your funds by holding them segregated from our own. Our funds are always larger, so we can meet your withdrawal needs any time of the day.

3D Secure verification

We ensure secure trading with 3D Secure debit card transactions, offering extra fraud protection through a one-time pin sent to your phone.

PCI DSS compliance

We're fully audited, adhering to all PCI DSS needs, ensuring card data security through effective management, custom security settings, and regular vulnerability scans.

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Negative Balance Protection

Trade confidently knowing you won’t owe your broker money; we prevent losses from exceeding your balance across all trading account types.

Stop Out Protection

Enjoy this unique secure trading protection feature that strengthens your positions and helps delay or avoid stop outs, particularly during increased volatility.

Take steps to protect yourself

Keep your Personal Area private, never share access and personal documents. Don’t let anyone use your name to create an Avora Markets account or share your security information.

Only conduct financial activities within the Avora Markets Personal Area and avoid transferring funds to unknown accounts.

Be vigilant towards suspicious links and unknown sources, never provide sensitive information if contacted unexpectedly, and reach out directly to Avora Markets via live chat or email for any concerns about fraudulent activities or message authenticity.

Frequently asked questions

Avora Markets is independently audited and meets all PCI DSS (Payment Card Industry Data Security Standard) requirements for secure payments. This includes efficient data management, bespoke security with providers, data encryption, network monitoring, and regular vulnerability scans, safeguarding users against potential data breaches and fraud during bank card transactions.

Avora Markets accounts offer several security types to verify the identity of the account owner and protect sensitive information. These security types include phone, email, and OTP (available only in certain countries). Each account action requires a six-digit code, sent to the chosen security type, to be entered for confirmation. Only one security type can be active at a time, but changes can be made under certain conditions. Additionally, a unique alphanumeric Support PIN is generated to act as the highest level of security. This PIN is used to verify the account owner when contacting support, ensuring that sensitive information is accessible only to the true account owner.

Be mindful while engaging in secure trading. Guard against fraud by not sharing sensitive details like passwords, IDs, or Avora Markets security types. Avora Markets reps never ask for such info via text, email, or social media. Don’t leave your Personal Area unattended, carry out Avora Markets activities outside the Personal Area, or transfer funds to unknown accounts. Beware of unknown links and don’t share passwords. If you suspect fraud, contact Avora Markets immediately via live chat or email. Be cautious of unexpected Avora Markets messages; when in doubt, reach out to support. If you’ve unintentionally shared private information, change your password immediately.